Procurement Forum User Manual

Introduction

In this overview, you can find how to sign up to the Procurement Forum, create and manage groups, manage your profile and notifications, access and upload to the Resource centre, manage your files.

  • Help

    If you need help you have a number of options. Firstly click "Help" to access the various access points. Once there check the FAQ for the most common questions, if your question is not there, check through this User Manual for more detailed explanations. If your problem is not listed or can’t be resolved by following the steps outlined here, please contact the Administrators at info@procurement-forum.eu.

  • Signing up to the Procurement Forum

    In the log in box on the top right of the page http://www.procurement-forum.eu click the "Sign Up" link. Enter your details and click the orange "Sign up" button. You can also sign up by connecting your LinkedIn or Google account.

    A confirmation link will be sent to the email address that you have specified. Please click on this to be able to complete your profile and use the rest of the Procurement Forum features.

  • Logging into the Procurement Forum

    Fill in your email address and chosen password into the box on the top right of the page http://www.procurement-forum.eu

    To make logging in easier for your next visit, tick the "Remember me" box under the login and password fields. This is not recommended for shared devices.

    • Resetting a password

      If you wish to login but cannot remember the password your have chosen, click the "Password Forgotten?" link under the log in box on the top right of the page http://www.procurement-forum.eu.

      Then enter the email address under which you created your Procurement Forum account and click the orange "Submit Address" button. A password reset link will be sent through to you.

  • Managing your profile & password

    It is important to complete your profile as much as possible to facilitate networking and build a sense of community. It is particularly important to add a profile picture, to add the face behind the name to your posts, comments and uploads.

    • Completing your profile

      Complete the following information so that when your profile is displayed other members can learn about you and your public procurement interests.

      Information Description
      Title Mr/Mrs/Ms
      First Name Enter the first name you are known by
      Last name Enter the family name you are known by
      Organisation Enter the organisation that you work for
      Type of organisation What type of organisation is this? Public authority, national agency, association, stakeholder group, etc.
      Job title Enter the position that you hold
      Skills & expertise Enter any particular skills and expertise you have relating to public procurement
      About me Enter any other information relating to your work, other interests relating, but not exclusive, to public procurement
      Areas of interest Enter the particular aspects of public procurement you are interested in, e.g. GPP, SPP, PPI, standards, etc.
      Location Enter the city and country that you are based in
      Website Enter the URL of your website to encourage other members to visit
    • Viewing your profile

      You can view your profile at any time by clicking on My Profile.

    • Changing your profile information

      Go to the My Profile page. Change any information in the various information fields. At the end of the page, click the orange "Save Changes" button to confirm the changes.

    • Changing your password

      On the My Profile page, go to the section entitled Password. Click "Change Password".

      In the form that appears, enter your new password twice and click the orange "Change Password" button

    • Managing email addresses

      Your Procurement Forum account is tied to a particular email address. Should your email address change due to updated corporate priorities or as a result of an updated name (e.g. from marriage), please contact the administrator on info@procurement-forum.eu.

    • Upload a profile picture

      On the My Profile page, go to the section entitled Profile and under the Profile Photo avatar you have two options to upload a profile picture. Choose your image from your files.

      1. Drag and drop the image into the area below the profile avatar. The image will automatically upload
      2. Click the "Select a file from your computer" link. Choose your image and upload.

      At the end of the page, click the orange "Save Changes" button to complete the upload.

    • Delete a profile picture

      Your profile picture can be found on the My Profile page, in to the section entitled "Profile". Under the Profile Photo, the file name of your chosen image will be displayed.

      To delete this picture, click the little x to the left of the file name.

      Your profile picture is now deleted and you can upload a new profile picture following the steps listed above.

    • Linking social media accounts

      It is possible to link your Procurement Forum account to your LinkedIn or Google accounts.

      To do so, on the My Profile page, go to the section entitled Social Media.

      Click on the social media service that you wish to link with your procurement forum account. Click "connect account" and follow the instructions of that social media service to complete the connection.

    • Manage your notifications

      As a default all accounts are set up to send notifications when someone:

      • Changes the name of one of your groups
      • Makes you group administrator
      • Invites you to a group
      • Approves your request to join a group
      • Changes privacy settings of your group
      • Posts or comments in one of your groups
      • Posts or comments in the public space

      Tick or untick these options to match your personal preferences.

      In addition, activity recaps from the homepage (Public Space) and your groups are set up to send on a daily basis. Other options include Send me a 3-day recap showing what happened or Send me a weekly recap showing what happened. To disable notifications, untick all.

      To apply your changes click the orange "Save changes" button.

      To turn off notifications for a particular group of which you are a member, go to the Groups page and complete the following steps:

      1. Find your group among those listed under the heading "My Groups".
      2. Click on the downward facing arrow on the right to get a list of possible actions.
      3. Click the blue "Turn off notifications" link.
  • Being an active Procurement Forum member

    Once logged in, you arrive at the homepage of the Procurement Forum. This is an open space for sharing general information, promoting activities and getting quick feedback on a question. It is not the place for extensive discussion on one particular topic. That is done best in a specific group.

    On the homepage, you can make a post, comment on a post, upload files to a post or comment or add an event in the event calendar.

    • Making a post

      In the box at the top of the homepage, you can make your post. You must fill in the following information:

      1. In the first section, give your post a catchy title to make it interesting and stand out.
      2. In the second section, write your post. Use the editing commands to add emphasis and make your post more structured and easier to read.
      3. Upload a file to support your post if necessary.
    • Commenting on a post

      Should you see an interesting post in the Latest Discussion feed, you may comment on this.

      The link to the post text will be blue. Click on the post title. You will be brought to a page which displays the full post and all comments. To add your comment click on the orange "Create comment" button.

      Adding a heading to your comment is optional, though recommended.

      Add your comment, filling in the box as you would a post. To share your comment, click the orange "Update" button.

    • Editing a post or comment

      If you see that you have made spelling or grammatical errors in your post or comment, or if the status has changed and you wish to add more information, instead of adding a duplicate post, you can edit the original post or comment. You have this right on all the contributions you make to the Procurement Forum.

      Looking at the post or comment you will see the option to "edit" or "delete" next to your contributions.

      1. Click "edit" and make the necessary changes to the post or comment.
      2. Click the orange "Update" button.
    • Deleting a post or comment

      If you see that a post or comment you have made is no longer valid for any reason, you can delete it. You have this right on all the contributions you make to the Procurement Forum.

      Looking at the post or comment you will see the option to "edit" or "delete" next to your contributions.

      1. Click "delete". You will be asked if you are sure that you wish to delete the message.
      2. If you are sure, click the orange "OK" button. If not, click "cancel".
    • Uploading a file

      If you need to add a file to support your post or comment, you may do so in two ways:

      1. Drag and drop the file into the area below the post or comment text. The file will automatically upload
      2. Click the "Select a file from your computer" link. Choose your file and upload.
    • Uploading an event

      The upcoming events box can be found on the upper right hand side of the homepage. It also displays to non-members on the landing page of the Procurement Forum.

      To upload an event:

      1. Click on the orange box with the white +. You will be brought to a page that asks you to "Create an event".
      2. Enter the name of the event in the format: Event name – City, Country.
      3. Add the description of the event. Use the editing commands to add emphasis and make the event description more structured and easier to read.
      4. Specify what date and time the event starts.
      5. Specify what date and time the event finishes.
      6. Attach files containing programme or logistical information. You may do so in two ways:
        • Drag and drop the file into the area below the post or comment text. The file will automatically upload
        • Click the "Select a file from your computer" link. Choose your file and upload.
      7. If you are satisfied with your information, click the orange “Add this event” button. The event will appear in the Events Calendar.
    • Editing an event
      1. In the Events box on the right hand side of the group home page, click the event name to activate the event entry.
      2. Click on the "edit" button and update the information as necessary.
      3. To confirm your changes, click the orange "Update event" button.
    • Deleting an event
      1. In the Events box on the right hand side of the home page, click the event name to activate the event entry.
      2. Click on the "delete" button. You will be asked if you are sure that you wish to delete the message.
      3. If you are sure, click the orange OK button. If not, click "cancel".
    • Viewing the profile of another Procurement Forum member

      There are a number of ways to view the profile of another Procurement Forum member.

      1. Once logged in, you can view the profile of other Procurement Forum members. To do so, click Members in the permanent horizontal navigation. All members are displayed. You can search via first name, last name or organisation.
      2. You can also find information on members through the system-wide search on the top right of the page.
      3. Click the name of a member attached to a post, comment or file upload.
  • Engaging in Groups

    Procurement Forum groups give you the opportunity to discuss and exchange in small, secure units within the Procurement Forum. Groups can be used for discussion or to structure project management.

    • Creating a group

      If you need to create a new group, please follow the following steps:

      1. Go to the Groups page.
      2. Click "Create Groups +"
      3. Give your group a name and add some general information alluding to the purpose of the group.
      4. Add members by typing in e-mail addresses of participants. If the person is already a member of the Procurement Forum, the email field will fill itself.

        If the person is not a member of the Procurement Forum, you will need to enter their email address. They will receive an invitation to join your group and sign up to the Procurement Forum. Only members of the Procurement Forum can join groups. External observers are not possible.

      5. Click the orange "create" button.
    • Viewing a group

      By going to the Groups page, members are able to see the full list of groups that are active on the Procurement Forum.

      Members can join or request membership of a number of groups. In the "My Groups" section of the page, you can see which groups you are a member of.

      Based on the groups that you are a member of the system will make suggestions of other "Groups that you may like".

      Different types of groups

      Groups can be open, closed or private.

      Open groups can be joined by anyone who clicks on the "Join Group" button. This type of group displays in the list of groups on the Groups page. Discussion is topic focused and not sensitive. An engaged moderator facilitates and stimulates discussion.

      Closed groups allow Procurement Forum members to "request membership". An administrator will review the request and assess if the member may join the discussion at hand. This type of group displays in the list of groups on the Groups page.

      Private groups admit members on an invitation only basis. Administrators issue invitations through the system. This type of group does not display in the list of groups on the Groups page.

    • Joining a group

      Once you are a member of a group you will need to abide by the rules of conduct of the group as set out by the Group Manager. The functions that are available to members are as follows.

    • Adding a file within a group

      In the group homepage, click on the orange "Add file(s) +" button. The process is similar to that required to make a post. In the box displayed, fill in the following compulsory information:

      1. In the first section, add a meaningful title to help people locate the file.
      2. In the second section, describe the file and the context in which it is uploaded.
      3. Upload the file.
        1. Drag and drop the file into the area below the post or comment text. The file will automatically upload.
        2. Click the "Select a file from your computer" link. Choose your file and upload.
      4. Adding labels (keywords) describing the content and context of the file is optional, but recommended. If your group has a pre-defined labelling system, stick to this.
      5. Click the orange "Share" button.
    • Searching for a file within a group

      In the group homepage, click on the blue "All files" link displayed underneath the file list.

      This takes you to the "File Archive" for your specific group. You can search for files via a free text search that searches the file description, as well as file contents. Enter a keyword and click on the magnifying glass icon to launch the search.

      You also have the option to search through the files via upload date, author, file name, file size, file type, or via labels.

      Another option to locate files quickly is by using the "label cloud" that displays in the upper right-hand side of your group homepage. Each label used is displayed, along with the number of files tagged with that label. Click on a label to see all files connected.

    • Adding an image within a group

      In the group homepage, click on the orange "Add image +" button. The process is similar to that required to make a post. In the box displayed, fill in the following compulsory information:

      1. In the first section, add a meaningful title to help people locate the image.
      2. In the second section, describe the image and the context in which it is uploaded.
      3. Upload the image.
        1. Drag and drop the image into the area below the post or comment text. The image will automatically upload
        2. Click the "Select a file from your computer" link. Choose your image and upload.
      4. Adding labels (keywords) describing the content and context of the image is optional, but recommended. If your group has a pre-defined labelling system, stick to this.
      5. Click the orange "Share" button.
    • Searching for an image within a group

      In the group homepage, click on the blue "All images" link displayed underneath the image display.

      This takes you to the Image Archive for your specific group. You can search for image via a free text search that searches the file description, as well as file contents. Enter a keyword and click on the magnifying glass icon to launch the search.

      One also has the option to search through the files via upload date, author, file name, file size, file type, or via labels.

    • Making a post within a group

      You can only post to the group from within the group homepage. Once there, the discussion feed is located under the image reel. In the box at the top of this section of the homepage page, you can make your post. You must fill in the following information:

      1. In the first section, give your post a catchy title to make it interesting and stand out.
      2. In the second section, write your post. Use the editing commands to add emphasis and make your post more structured and easier to read.
      3. Upload a file [Link to the section below] to support your post if necessary.
      4. Adding labels (keywords) describing the content and context of your post is optional, but recommended. If your group has a pre-defined labelling system, stick to this.
      5. Click the orange "Share" button.
    • Commenting on a post within a group

      Should you see an interesting post in the Latest Discussion feed on your group homepage, you may comment on this.

      The link to the post text will be blue. Click on the post title. You will be brought to a page which displays the full post and all comments. To add your comment, click on the orange "Create comment" button.

      Add your comment, filling in the box displayed as you would a post, including labels if relevant. To share your comment, click the orange "Update" button.

    • Editing a post or comment within a group

      If you see that you have made spelling or grammatical errors in your post or comment, or if the status has changed and you wish to add more information, instead of adding a duplicate post, you can edit the original post or comment. You have this right on all the contributions you make to the Procurement Forum.

      Looking at the post or comment you will see the option to "edit" or "delete" next to your contributions.

      1. Click "edit" and make the necessary changes to the post or comment.
      2. Click the orange "Update" button
    • Deleting a post or comment within a group

      If you see that a post or comment you have made is no longer valid for any reason, you can delete it. You have this right on all the contributions you make to the Procurement Forum.

      Looking at the post or comment you will see the option to "edit" or "delete" next to your contributions.

      1. Click "delete". You will be asked if you are sure that you wish to delete the message.
      2. If you are sure, click the orange "OK" button. If not, click "cancel".
    • Viewing group members

      The full membership of the group can be viewed by clicking on the blue "All members" link contained under the profile pictures in the "Latest members" box on the right hand side of the group home page.

    • Inviting new members

      New members can be invited to the group by clicking the + in the orange box at the head of the "Latest members" box on the right hand side of the group home page. All group members can invite new members.

      In the "Invite people to join" box simply enter the name or email address of those persons you wish to join the group and click the orange "Invite" button.

      If the person is already a member of the Procurement Forum, the email field will fill itself in. If the person is not a member of the Procurement Forum, you will need to enter their email address. They will receive an invitation to join your group and sign up to the Procurement Forum. Only members of the Procurement Forum can join groups. External observers are not possible.

    • Creating a tasklist

      Group tasklists can be created by clicking the + in the orange box at the head of the "Tasklists" box on the right hand side of the group home page. A number of tasklists can be created and these can run in parallel. To create a tasklist, follow these steps:

      1. In the box that appears, give your tasklist a name. Add a meaningful description to allow people to understand the context of the tasklist.
      2. Add the tasks in a logical order, including a due date (click the "not set" link) and assigning the responsibility for the task to a specific group member (click the "no one" link). Clicking the return key brings you to the next line.
      3. If you need to add files to support the understanding or implementation of the tasklist, you have two options. Either
        1. Drag and drop the file into the area below the post or comment text. The file will automatically upload, or
        2. Click the "Select a file from your computer" link. Choose your file and upload.
      4. When you have finished, click the orange "Save this tasklist" button.
    • Editing a tasklist

      In the "Tasklists" box on the right hand side of the group home page, click the tasklist name to activate the tasklist. All fields can be modified as necessary.

      Confirm your changes, by clicking the orange "Save this tasklist" button.

    • Deleting a tasklist

      Tasklists cannot be deleted. Once your tasklist is complete, edit the list title to add the word DONE to the list to signify that it is finished.

    • Adding events to your group

      The group-specific upcoming events box can be found on the right hand side of the group homepage. It is only visible to group members.

      To upload an event:

      1. Click on the orange box with the white +. You will be brought to a page that asks you to "Create an event".
      2. Enter the name of the event in the format: Event name – City, Country.
      3. Add the description of the event. Use the editing commands to add emphasis and make the event description more structured and easier to read.
      4. Specify what date and time the event starts.
      5. Specify what date and time the event finishes.
      6. Invite group members to the event. Tick the group members that should receive an invitation. If all are invited you may click "select all". Remove your selection by clicking "select none".
      7. Attach files containing programme or logistical information. You may do so in two ways:
        • Drag and drop the file into the area below the post or comment text. The file will automatically upload
        • Click the Select a file from your computer link. Choose your file and upload.
      8. If you are satisfied with your information, click the orange "Add this event" button. The event will appear in the groups events calendar.
    • Editing a group event
      1. In the Events box on the right hand side of the group home page, click the event name to activate the event entry.
      2. Click on the "edit" button and update the information as necessary.
      3. To confirm your changes, click the orange "Add this event" button.
    • Deleting a group event
      1. In the Events box on the right hand side of the group home page, click the event name to activate the event entry.
      2. Click on the "delete" button. You will be asked if you are sure that you wish to delete the message.
      3. If you are sure, click the orange "OK" button. If not, click "cancel".
    • Create a poll

      The group-specific polls box can be found on the right hand side of the group homepage. It is only visible to group members.

      To create a poll:

      1. Click on the orange box with the white +. You will be brought to a page that asks you to create a new poll.
      2. Enter the name of the poll.
      3. Add the description of the event. Use the editing commands to add emphasis and make the event description more structured and easier to read.
      4. Specify when the poll will end.
      5. Add up to four options for members to choose.
      6. Attach files containing programme or logistical information. You may do so in two ways:
        • Drag and drop the file into the area below the post or comment text. The file will automatically upload
        • Click the "Select a file from your computer" link. Choose your file and upload.
      7. If you are satisfied with your information, click the orange "Save this poll" button.
    • Editing a poll
      1. In the Polls box on the right hand side of the group home page, click the poll name to activate the entry.
      2. Click on the "edit" button and update the information. You may only edit the poll title and information.
      3. To confirm your changes, click the orange "Update" button.
    • Deleting a poll
      1. In the Polls box on the right hand side of the group home page, click the poll name to activate the entry.
      2. Click on the "delete" button and update the information. You will be asked if you are sure that you wish to delete the message.
      3. If you are sure, click the orange "OK" button. If not, click "cancel".
    • Leaving a group

      If you no longer wish to be part of a specific group, please go to the Groups page

      1. Find your group among those listed under the heading "My Groups".
      2. Click on the downward facing arrow to get a list of possible actions.
      3. Click the blue "Leave this Group" link.
    • Group administration features

      If you are a group manager you will have the following functions available to you:

      1. Edit the group name and general information
      2. Delete the group
      3. Delete any file or image
      4. Edit or delete posts and comments
      5. Make another group member a group manager
      6. Revoke the manager status from a group member
      7. Remove a member from the group
      8. Edit or delete events
      9. Edit or delete polls
  • Sharing and finding knowledge in the Resource Centre

    The Resource Centre can be found at procurement-forum.eu/resources. One does not have to be logged into the Procurement Forum to find documents in the Resource Centre, but one must be logged in to upload or remove material.

    • Searching within the Resource Centre

      Search for documents via a number of different options, e.g. country, category of document, procurement topic, language, related product or service, implementation level. You may also search using a keyword.

    • Rating documents contained within the Resource Centre

      Document rating has been enabled in the Resource Centre to give a visual clue to visitors regarding the quality and relevance of a document. You must be logged in to give a rating.

      To give a rating,

      1. Click on the name of the document.
      2. Scroll to the bottom of the information provided on the document and click as many stars as you would like to award the document.

      You can always change your rating. The rating formula is as follows:

      One star = Bad
      Two stars = Poor
      Three stars = Regular
      Four stars = Good
      Five stars = Excellent
    • Uploading a document to the Resource Centre

      You must be logged in to upload a document to the Resource Centre.

      1. Go to the Resource Centre page.
      2. Click the orange "Add Resource +" button.
      3. Add the information requested by the form. Please add as much information as possible.
      4. If you are satisfied with your entry, click the orange "Save Changes" button at the end of the page.
    • Editing a document in the Resource Centre

      You must be logged in to edit a document in the Resource Centre and the document in question must have been uploaded with your account.

      1. Go to the Resource Centre page.
      2. Find the document and click on it.
      3. Just next to the language information at the top of the document information you will see a little downwards facing arrow. Click on this.
      4. Choose "Edit" and make the necessary changes.
      5. If you are satisfied with your entry, click the orange "Save Changes" button at the end of the page.
    • Deleting a document from the Resource Centre

      You must be logged in to delete a document in the Resource Centre and the document in question must have been uploaded with your account. Deleted resources can not be reinstated by an administrator.

      1. Go to the Resource Centre page.
      2. Find the document and click on it.
      3. Just next to the language information at the top of the document information you will see a little downwards facing arrow. Click on this.
      4. Click "delete". You will be asked if you are sure that you wish to delete the message.
      5. If you are sure, click the orange "OK" button. If not, click "cancel".